Automate employee recognition, customer retention and sales incentives across Africa & Middle East. API-first or dashboard, with webhooks and real-time tracking.
webhook: employee.onboardedevent: account.health_redDeveloper-first API, local payment methods, mobile money integration, and vendor coverage across major African tech hubs
RESTful API with webhooks, sandbox environment, comprehensive docs. Integrate in hours, not weeks. Test mode for development.
Nigeria, Kenya, South Africa, Ghana, Egypt, UAE, Saudi Arabia and growing. Local vendors, mobile money, instant delivery or shipping.
Trigger gifts from your CRM, HRIS, or custom workflows. Webhook notifications for delivery tracking. Real-time analytics dashboard.
Proven workflows for tech companies, SaaS platforms, and startups across Africa
When you hire someone new
Send new hires a welcome kit with company swag plus a choice card for home office setup. Automatically triggered from your HRIS. They provide their home address via secure link.
uc-onboardingWhen team members hit milestones or do exceptional work
Celebrate wins like shipping major features, handling incidents well, or hitting quarterly goals. Consistent rewards that show appreciation. Set budget limits per manager to control spending.
uc-recognitionWhen a customer's health score drops or they threaten to cancel
Send a premium experience when an important customer relationship is at risk. Spa days, fine dining, or unique local experiences across African cities. Requires manager approval for high-value accounts.
uc-retention-saveWhen customers upgrade their plan or expand usage
Thank customers for expanding their relationship with you. Quick $50-100 gift delivered within 24 hours. Works consistently across all your markets in Africa and Middle East.
uc-expansionWhen reps close deals or hit monthly/quarterly targets
Reward your SDRs and AEs when they close deals or hit targets. Set budget caps and require approval for premium rewards. Complete audit trail for finance reconciliation.
uc-sales-milestoneWhen customers refer new users who sign up
Automate referral rewards with controlled budgets. Built-in fraud prevention (limits, expiry, single-use). Track which customers refer most to focus your retention efforts.
uc-referralsAfter people attend webinars, complete challenges, or help others
Reward your most engaged community members and ambassadors. Track redemption rates to measure real participation quality, not just sign-ups.
uc-communityAfter support team handles major incidents exceptionally well
Send small thank-you gifts to customers after your team handles high-stakes incidents or goes above and beyond. Fast delivery shows you care about making things right.
uc-support-heroAfter customers complete research interviews or usability tests
Thank people for participating in interviews and usability tests. Automated delivery after completion means no manual admin or back-and-forth scheduling gift cards.
uc-researchAPI for platform integration. Dashboard for operations teams.
RESTful API with webhooks, sandbox environment, and complete documentation. Embed gifting into your product, CRM, HRIS, or custom workflows.
No-code dashboard for HR, CS, and marketing teams. Bulk sends via CSV upload, approval workflows, real-time tracking. Start sending in 5 minutes.
Join African tech companies using RibiRewards to automate employee recognition, customer retention, and sales incentives across 10+ countries.
Questions? Email hello@ribirewards.com or schedule a 15-min technical walkthrough