ribirewards logo
Request Demo
ribirewards logo

Gifting infrastructure for Africa and the Middle East.

For Developers

  • API Documentation
  • Integration Guide
  • Webhooks
  • Sandbox

Reward Types

  • Gift Boxes
  • Choice Cards
  • Experiences
  • Sports Tickets

Resources

  • Blog
  • FAQs
  • Contact Us

Contact

  • hello@ribirewards.com
  • 10+ African Countries

© 2026 RibiRewards. All rights reserved.

Tech & SaaS • Product-led • Automation-ready

Rewards infrastructure that plugs into your African tech stack

Automate employee recognition, customer retention and sales incentives across Africa & Middle East. API-first or dashboard, with webhooks and real-time tracking.

View API DocumentationSee Use Cases
Event-based triggers
Webhook notifications
Spend caps & approvals
Complete audit trail
Automated workflow
Live demo
New hire: Welcome kit
From HRIS • Ships to home address
webhook: employee.onboarded
Queued
At-risk account: Save gift
From CRM • Instant experience
event: account.health_red
Sent
Integration ready
POST /gifts/send
GET /webhooks
10+
Countries
<24h
Integration
99.9%
Uptime SLA

Built for African tech companies

Developer-first API, local payment methods, mobile money integration, and vendor coverage across major African tech hubs

Developer-First API

RESTful API with webhooks, sandbox environment, comprehensive docs. Integrate in hours, not weeks. Test mode for development.

Postman collection available

10+ Country Coverage

Nigeria, Kenya, South Africa, Ghana, Egypt, UAE, Saudi Arabia and growing. Local vendors, mobile money, instant delivery or shipping.

Add new markets via API

Automation-Ready

Trigger gifts from your CRM, HRIS, or custom workflows. Webhook notifications for delivery tracking. Real-time analytics dashboard.

Zapier + Make.com ready

Common use cases

Proven workflows for tech companies, SaaS platforms, and startups across Africa

New employee welcome kit

When you hire someone new

PEOPLE

Send new hires a welcome kit with company swag plus a choice card for home office setup. Automatically triggered from your HRIS. They provide their home address via secure link.

Measures
Faster onboarding, better first impressions
Gift BoxesChoice Gift Cards
Use case: uc-onboarding

Employee recognition

When team members hit milestones or do exceptional work

PEOPLE

Celebrate wins like shipping major features, handling incidents well, or hitting quarterly goals. Consistent rewards that show appreciation. Set budget limits per manager to control spending.

Measures
Employee engagement and retention
ExperiencesChoice Gift Cards
Use case: uc-recognition

Save at-risk customers

When a customer's health score drops or they threaten to cancel

CS

Send a premium experience when an important customer relationship is at risk. Spa days, fine dining, or unique local experiences across African cities. Requires manager approval for high-value accounts.

Measures
Reduce customer churn
Experiences
Use case: uc-retention-save

Upsell thank-you

When customers upgrade their plan or expand usage

CS

Thank customers for expanding their relationship with you. Quick $50-100 gift delivered within 24 hours. Works consistently across all your markets in Africa and Middle East.

Measures
More expansion revenue
Choice Gift CardsExperiences
Use case: uc-expansion

Sales team incentives

When reps close deals or hit monthly/quarterly targets

SALES

Reward your SDRs and AEs when they close deals or hit targets. Set budget caps and require approval for premium rewards. Complete audit trail for finance reconciliation.

Measures
Hit more sales quotas
Choice Gift CardsExperiences
Use case: uc-sales-milestone

Customer referral program

When customers refer new users who sign up

COMMUNITY

Automate referral rewards with controlled budgets. Built-in fraud prevention (limits, expiry, single-use). Track which customers refer most to focus your retention efforts.

Measures
Lower customer acquisition cost
Choice Gift Cards
Use case: uc-referrals

Community engagement

After people attend webinars, complete challenges, or help others

COMMUNITY

Reward your most engaged community members and ambassadors. Track redemption rates to measure real participation quality, not just sign-ups.

Measures
Higher community engagement
Choice Gift CardsExperiences
Use case: uc-community

Support hero moments

After support team handles major incidents exceptionally well

CS

Send small thank-you gifts to customers after your team handles high-stakes incidents or goes above and beyond. Fast delivery shows you care about making things right.

Measures
Better customer satisfaction
Choice Gift Cards
Use case: uc-support-hero

User research incentives

After customers complete research interviews or usability tests

COMMUNITY

Thank people for participating in interviews and usability tests. Automated delivery after completion means no manual admin or back-and-forth scheduling gift cards.

Measures
More research participants
Choice Gift Cards
Use case: uc-research

Two ways to integrate

API for platform integration. Dashboard for operations teams.

API Integration

RESTful API with webhooks, sandbox environment, and complete documentation. Embed gifting into your product, CRM, HRIS, or custom workflows.

  • Event-driven: Trigger gifts on user actions (signup, upgrade, milestone)
  • Webhooks: Real-time notifications for delivery status and redemption
  • Full control: Spend caps, approval workflows, fraud prevention built-in
View API Documentation

Dashboard

No-code dashboard for HR, CS, and marketing teams. Bulk sends via CSV upload, approval workflows, real-time tracking. Start sending in 5 minutes.

  • Bulk campaigns: CSV import for onboarding kits, recognition, events
  • Team controls: Multi-level approvals, budget caps per user/team
  • Analytics: Redemption rates, cost per send, delivery tracking
Try Dashboard Demo

Ready to automate gifting in your tech stack?

Join African tech companies using RibiRewards to automate employee recognition, customer retention, and sales incentives across 10+ countries.

Read API DocumentationTry Dashboard Demo

Questions? Email hello@ribirewards.com or schedule a 15-min technical walkthrough