Security Built for HR and Finance Confidence
Ribirewards is designed to keep employee data safe, protect reward budgets, and provide clear audit trails from funding to redemption. This page explains our practical safeguards in plain language.
Security pillars
What we focus on to keep rewards secure and operations reliable.
Data protection
We minimise stored personal data, protect it in transit, and limit access to authorised users.
Payment & wallet safety
Wallet funding and reward issuance are controlled to prevent unauthorised spending or duplicate sends.
Auditability
Clear order history and reward status tracking help HR and finance reconcile what was sent and redeemed.
Operational safeguards
Practical controls that reduce risk during everyday use.
Data & privacy (plain language)
What we typically need to run employee rewards — and what we avoid collecting.
What we may collect
Basic recipient details required to deliver a reward (e.g., name and email; delivery address only when physical fulfilment is selected).
What we avoid
We don’t need sensitive personal data for most reward campaigns. Keep it simple: deliver the reward, track status, and close the loop.
Retention
Order history exists to support audits and reconciliation. If your organisation requires retention limits, we can align during onboarding.
Do employees need to create accounts?
Not necessarily. Many reward flows can be delivered via a secure link or email-based redemption. Where accounts are used, access is controlled.
Can we run campaigns without storing addresses?
Yes. For digital rewards, addresses aren’t required. For physical gifts, addresses are needed only for delivery, and you can choose how they’re collected.
Support & issue handling
If something goes wrong, we prioritise fast resolution and clear communication.
Delivery exceptions
For physical fulfilment, delivery delays or stock changes are handled transparently, with status updates and alternatives where appropriate.
Duplicate sends & errors
We can investigate reward sends by timestamp and recipient, then correct issues quickly using order history and logs.
Procurement support
Need a vendor pack? We can provide a security overview, data processing details, and onboarding documentation during procurement.
Need security documentation for procurement?
Tell us what your org requires (DPA, questionnaire, vendor onboarding) and we’ll share the right materials.