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RibiRewardsRewards infrastructure for Africa
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RECIPIENT ACCESS

SMS delivery. Universal delivery, no exceptions

SMS is the fallback that never fails. Every phone with a SIM card receives SMS — no data, no app, no configuration. For programmes that need guaranteed reach across a diverse recipient base, SMS is the baseline channel.

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SMS reward journey
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Illustrative recipient flow
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AND ACROSS
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RECIPIENT JOURNEY

A clear path from notification to reward.

01

Issuance triggered

Card or voucher issued via dashboard or API. Recipient identified by phone number.

02

SMS delivered

Branded SMS sent with the reward value, a short code or URL, and instructions for redemption.

03

Recipient acts

Dials USSD code, visits short URL, or enters voucher code on a web page. SMS works as the notification layer for any redemption method.

04

Confirmation

Redemption confirmation sent via SMS.

PROGRAMME FIT

Use SMS as part of the right reward journey.

Channel availability and implementation can vary by market and programme. We configure the journey around the recipient and reward format.

Digital Card compatible workflow
Voucher Code compatible workflow
Scratch Card compatible workflow
Reward Link compatible workflow
READY TO BUILD?

Build a SMS reward journey.

Tell us what you want to achieve. We’ll help you design the right programme and infrastructure.

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RibiRewards

Rewards infrastructure for Africa.

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