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RibiRewardsRewards infrastructure for Africa
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Recipient Access

One reward.
Multiple ways to reach it.

Meet your recipients where they are — from WhatsApp and SMS to USSD, web and in-person — with a seamless, secure and localised reward experience.

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Frictionless recipient experience
Optimised for African markets
High delivery and redemption rates
Central phone showing the RibiRewards reward interface surrounded by WhatsApp, SMS, USSD, web and POS channel cards
Real access.
Real people.
Across Africa.
GEP WorldwideCoca-ColaNetflixBBCShellShoprite
AND ACROSS
FMCGBanks & FintechResearchInsurance
Access channels

Flexibility for every recipient.

Use the channels that work best for your audience — or let recipients choose. RibiRewards supports multiple delivery and redemption channels, with localised experiences.

WhatsApp

Rich, interactive experiences on the world's most popular messaging app.

WhatsApp reward message preview
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SMS

Simple, reliable and works on any phone.

SMS reward message preview
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USSD

Low-data access for all phones.

USSD menu preview
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Web

Branded web experience, no app required.

Web redemption portal preview
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POS

In-person redemption at retail partners and agents.

POS / in-person redemption preview
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One reward. Many journeys.

Reach them wherever they are.

Send a single reward and let recipients access it through their preferred channel.

Same reward. Different journeys. Greater reach.
Reward issuedKES 500 retail voucher
WhatsAppRich experience
SMSSimple & reliable
USSDLow-data access
WebBranded portal
POSIn-person
The recipient journey

A simple, familiar experience.

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From notification to redemption, the journey is designed for clarity, security and local relevance.

Five phone states showing Receive, Verify, Choose, Redeem and Use
1. Receive

Get notified via your preferred channel.

2. Verify

Confirm your identity (simplified and secure).

3. Choose

Select from local, relevant options.

4. Redeem

Receive digitally or collect in-person, depending on the configured reward.

5. Use

Enjoy and get back to what matters.

Built for real-world operations

More reach. Fewer drop-offs.

Intelligent channel selection
Automatic fallbacks (e.g. SMS → USSD)
Branded and localised messages
Multi-language support (EN, FR, PT and local languages)
Real-time delivery and redemption tracking
Explore platform
Delivery settings
Primary channelWhatsApp
Fallback channelSMS
Message languageEnglish
Sender nameRibiRewards
Enable local language fallback

Trusted across Africa

Multi-channelWhatsApp, SMS, USSD, web and POS
LocalisedJourneys configured for market and audience
TrackableDelivery and redemption status
READY TO BUILD?

Design a reward journey people can actually use.

Tell us what you want to achieve. We’ll help you design the right programme and infrastructure.

Talk to sales Explore platform
RibiRewards

Rewards infrastructure for Africa.

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