RibiRewards
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How to redeem your RewardsCard

Four simple steps. No app. No account needed. Your balance, your choice โ€” spend it how you want across every category available in your country.

Go to redeem.ribirewards.com

Four steps

Simple from start to spend.

Step 01

Check your email

Your RewardsCard arrives as an email from your company or directly from RibiRewards. It includes a unique redemption link and your card balance. Check your inbox โ€” and your spam folder just in case.

Step 02

Click the redemption link

Tap or click the link in the email. You'll land on your personal redemption page at redeem.ribirewards.com โ€” no app download needed, no account creation required.

Step 03

Browse the catalogue and pick your spend

You'll see the full catalogue for your country โ€” airtime, food delivery, dining, rides, spa, fashion, streaming and more. Choose the category and vendor that works for you. You can split your balance across multiple spends.

Step 04

Confirm and receive your reward

Confirm your choice and receive your redemption instantly โ€” an airtime top-up, a voucher code, a booking confirmation. Your balance updates in real time. Spend the rest whenever you're ready.

What you can spend it on

Every category. Localised for your country.

The catalogue is different in each country โ€” you'll see the options available where you are when you land on your redemption page.

Airtime & Data
Dining Out
Ride Credits
Spa & Wellness
Streaming
Fashion & Retail
Grocery
Travel & Hotels
Gift Boxes
Learning
Sports & Entertainment
Health & Pharmacy

12 months validity

Your card is valid for 12 months from when it was issued. The expiry date is shown on your redemption page.

Partial spend supported

Use part of your balance now and come back for the rest. Your remaining balance is always visible.

Instant delivery

Most redemptions are instant โ€” airtime top-ups, voucher codes, and booking confirmations arrive within seconds.

FAQ

Questions about redeeming

How long is my card valid?

Cards are valid for 12 months from the date they were issued to you. You'll see the expiry date on your redemption page. If you're not sure, check the email you received.

Can I spend the balance across multiple things?

Yes. Partial spend is fully supported. Use part of your balance now, come back for the rest whenever you want. Your remaining balance is always visible on your redemption page.

What happens to unspent balance?

Unspent balance stays on your card until it expires. If your card expires with a remaining balance, that amount is returned to the company that sent it โ€” it's not lost, but it does go back to them.

I didn't receive my card email โ€” what do I do?

First, check your spam or junk folder. The email comes from noreply@ribirewards.com. If it's not there, contact your HR team or the person who sent you the card โ€” they can check the delivery status and resend if needed.

Can I use my card in any country?

Your card is loaded for a specific country and currency. You'll see the catalogue for the market your card was issued in. If you're in a different country temporarily, contact support.

Is there a minimum spend amount?

No minimum. You can spend any portion of your balance, as long as the vendor's minimum order value is met โ€” which is typically very low (like a single airtime top-up).

Ready to redeem?

Your card link is in the email you received. Head to your redemption page and spend it on whatever you want.

Go to redemption portal Contact support
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RibiRewards

Gifting infrastructure for Africa and the Middle East. Employee rewards, benefits, and recognition โ€” built for the continent.

Rewards Benefits

Reward Types

  • All Rewards
  • Choice Gift Cards
  • Curated Gift Boxes
  • Build Your Own Box
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  • Travel Packages
  • RewardsCard

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Company

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  • Security

Use Cases

  • Employee Bonuses
  • Recognition & Awards
  • Sales Incentives
  • Onboarding Gifts
  • Milestones & Anniversaries
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