How to redeem your RewardsCard
Four simple steps. No app. No account needed. Your balance, your choice — spend it how you want across every category available in your country.
Go to redeem.ribirewards.comFour steps
Simple from start to spend.
Step 01
Check your email
Your RewardsCard arrives as an email from your company or directly from RibiRewards. It includes a unique redemption link and your card balance. Check your inbox — and your spam folder just in case.
Step 02
Click the redemption link
Tap or click the link in the email. You'll land on your personal redemption page at redeem.ribirewards.com — no app download needed, no account creation required.
Step 03
Browse the catalogue and pick your spend
You'll see spend categories for your country — airtime and data, dining, rides, spa and wellness, streaming, fashion, grocery, home and living, kids and family, beauty, electronics, and bill payments. Some items are instant (airtime, bills, ride credits). Others are physical goods shipped to your door in 3–7 days. You choose. You can split your balance across multiple spends.
Step 04
Confirm and receive your reward
Confirm your choice. Digital items — airtime top-ups, voucher codes, bill payments, booking confirmations — arrive instantly. Physical items — electronics, fashion, homeware, beauty products — are shipped to your address within 3–7 days. Your balance updates in real time. Spend the rest whenever you're ready.
What you can spend it on
13 categories. From instant airtime to delivered electronics.
Some things arrive in seconds. Others ship to your door in 3–7 days. You'll see every option when you land on your redemption page — all localised for your country.
Instant digital
Airtime, bills, rides, streaming — value lands in seconds
Email voucher
Restaurants, spa, cinema — redeem at the merchant
Physical delivery
Electronics, fashion, beauty, grocery — shipped in-country, 3–7 days
12 months validity
Your card is valid for 12 months from when it was issued. The expiry date is shown on your redemption page.
Partial spend supported
Use part of your balance now and come back for the rest. Your remaining balance is always visible.
Instant delivery
Most redemptions are instant — airtime top-ups, voucher codes, and booking confirmations arrive within seconds.
FAQ
Questions about redeeming
How long is my card valid?
Cards are valid for 12 months from the date they were issued to you. You'll see the expiry date on your redemption page. If you're not sure, check the email you received.
Can I spend the balance across multiple things?
Yes. Partial spend is fully supported. Use part of your balance now, come back for the rest whenever you want. Your remaining balance is always visible on your redemption page.
What happens to unspent balance?
Unspent balance stays on your card until it expires. If your card expires with a remaining balance, that amount is returned to the company that sent it — it's not lost, but it does go back to them.
I didn't receive my card email — what do I do?
First, check your spam or junk folder. The email comes from noreply@ribirewards.com. If it's not there, contact your HR team or the person who sent you the card — they can check the delivery status and resend if needed.
Can I use my card in any country?
Your card is loaded for a specific country and currency. You'll see the catalogue for the market your card was issued in. If you're in a different country temporarily, contact support.
Is there a minimum spend amount?
No minimum. You can spend any portion of your balance, as long as the vendor's minimum order value is met — which is typically very low (like a single airtime top-up).
Ready to redeem?
Your card link is in the email you received. Head to your redemption page and spend it on whatever you want.
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