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RecognitionWhatsApp
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RibiRewards

Gifting infrastructure for Africa and the Middle East. Employee rewards, benefits, and recognition — built for the continent.

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Recognition

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Use Cases

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Recognition by industry

Recognition for field and remote teams across Africa

The people doing your most visible work in the field are the least likely to receive recognition. WhatsApp delivery changes that permanently.

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98%
WhatsApp open rate
RR

RibiRewards

Field Recognition

On-Site Shoutout

Remote installation team recognised for a same-day fix, 200km from the nearest office.

Delivered via WhatsApp · 11:48 ✓✓

Reaches teams with zero office access — just a phone signal

98%

WhatsApp open rate in Africa

0

app downloads required

3min

avg. time to read WhatsApp message

12+

African markets

Why this matters

Field and remote teams — sales reps covering rural routes, logistics drivers, field technicians, remote workers distributed across African cities — have always been the hardest people to reach with recognition programmes. The programmes were built for people at desks. RibiRewards was built to reach everyone, wherever they are, via the channel they already use.

WhatsApp-first delivery

Recognition goes to their personal phone number. No corporate infrastructure needed.

Location-independent

Field rep in rural Kenya or remote worker in Cape Town — same recognition experience.

Manager sends in seconds

Field managers trigger recognition from their own phone. No platform training needed.

Physical cards for milestones

Major milestones get a physical card delivered to their home or depot address.

How it gets used

Real moments this covers

Rural field sales

FMCG and distribution reps covering rural routes — recognised for coverage targets via WhatsApp.

Remote knowledge workers

Developers, analysts and consultants working remotely across Africa — recognised like in-office peers.

Logistics and delivery

Drivers and depot teams reaching delivery targets — recognised at the end of shift via WhatsApp.

Field service technicians

Engineers and technicians maintaining infrastructure — recognised for resolution times and fault handling.

Agriculture field teams

Agribusiness field extension workers and agronomists — recognised for farmer engagement metrics.

Health and community workers

Community health workers and field health teams — recognised for coverage and programme outcomes.

Step by step

How it works

01

Enrol by phone number

Field team members added via their WhatsApp number. No email or app required.

02

Manager sets triggers

Target-based or ad-hoc. Manager sends from their phone in seconds.

03

Recognition delivered

WhatsApp message arrives with the specific achievement named and a reward link.

04

Reward claimed in field

One tap to claim. RewardsCard in local currency spendable at local retailers.

Delivered via WhatsApp — no app required

WhatsApp is the only recognition channel that reliably reaches field teams in Africa. Email requires a desk. Apps require downloads and engagement. WhatsApp requires nothing except the phone they already carry.

Learn more

“Field staff told us they felt invisible. Recognition via WhatsApp changed that faster than any salary review could. They actually showed me the message from their phone — proud to have received it.”

KM

Kwame Mensah

HR Operations Manager, Kenya

Explore more

WhatsApp delivery

How it reaches field teams

Safety recognition

For site and field operations

Mining recognition

Site team recognition

Recognition that reaches your whole workforce

Not just the people at desks. Every field rep, driver, technician and remote worker — via WhatsApp.

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