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RibiRewards

Gifting infrastructure for Africa and the Middle East. Employee rewards, benefits, and recognition — built for the continent.

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WhatsApp recognition delivery

Recognition delivered
where they already are

WhatsApp messages across Africa are read within 3 minutes. Email open rates: below 25%. RibiRewards recognition goes directly to your team's WhatsApp — office, field, site. No app download required.

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RibiRewards Recognition

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online

Hi Amara 👋

Your manager wanted to recognise you for closing the Accra account this week. The way you handled the negotiation under pressure was exceptional.

We've loaded your RewardsCard with GHS 500 🎉

Claim your reward →

ribirewards.com/claim/xxx

09:14 ✓✓

Thank you so much!! Just claimed it 🙏🏽

09:22 ✓✓

98%

WhatsApp message open rate

<25%

Email open rate in Africa

3 min

avg. time to read on WhatsApp

0

app downloads required

How it works

From trigger to claimed in under 5 minutes

01

HR enrols employees

Add each employee's WhatsApp number during onboarding — same as any other profile field. One-time setup per employee.

02

Manager triggers recognition

From the RibiRewards dashboard, a manager selects the employee, writes the message, and optionally attaches a reward value. Takes under 60 seconds.

03

Message arrives instantly

The employee receives a WhatsApp message — their name, what they are being recognised for, and a reward link if applicable. Delivered in seconds.

04

Employee claims their reward

One tap on the link in the WhatsApp message. The employee selects from the reward catalogue in their currency. No login required.

Why WhatsApp, not email

The channel is half the message

Read in minutes, not days

WhatsApp messages are read within 3 minutes on average. Email recognition programmes in Africa have open rates below 25%. The channel matters as much as the message.

Reaches every employee

Office workers, field staff, site workers, delivery teams — any employee with a phone number receives recognition. No corporate email required, no app download.

Native to every African market

WhatsApp is the primary communication layer across Nigeria, Kenya, Ghana, South Africa, Egypt and every market we support. Recognition lands where people already are.

No friction for recipients

Employees don't need to do anything to set up. They receive recognition in their existing WhatsApp — the one they already use for everything else.

Personal, not corporate

A WhatsApp message from the company lands in the same space as messages from family. That context creates a qualitatively different emotional response than an HR system notification.

Reward redemption in the message

If a reward is attached, the redemption link is in the message. One tap to claim. No separate platform, no extra steps.

Who it's built for

The teams recognition programmes usually miss

Mining and site workers

Zambian Copperbelt, South African mines, Tanzanian extraction sites — safety milestone recognition, shift achievements and tenure awards delivered on-site via WhatsApp.

Zambia · South Africa · Tanzania

FMCG field sales teams

Field reps across West and East Africa covering rural routes rarely check corporate email. WhatsApp recognition reaches them wherever they are.

Nigeria · Ghana · Kenya

Logistics and delivery crews

Drivers and dispatch teams working long hours across African cities. Recognition sent to their number, not a work inbox they never open.

Nigeria · Kenya · Egypt

Retail frontline staff

Store associates and floor staff who don't sit at desks. Recognition delivered between shifts, acknowledged in real time.

South Africa · Ghana · Morocco

Remote and distributed teams

Teams spread across multiple countries with no shared internal tool. WhatsApp creates a consistent recognition channel regardless of geography.

Pan-African

Construction and infrastructure

Site teams on multi-year infrastructure projects across Africa where corporate connectivity is limited but personal phones are always present.

Tanzania · Uganda · Rwanda

"Field staff told us they felt invisible. Recognition via WhatsApp changed that faster than any salary review could. They actually showed me the message from their phone — proud to have received it."

KM

Kwame Mensah

HR Operations Manager, Kenya

"We tied recognition to safety milestones and sent via WhatsApp. The crews started competing to hit the targets. Something about the message arriving on their personal phone made it feel real."

CM

Chanda Mwila

Head of HSE & People, Zambia

Further reading

Go deeper

Why WhatsApp is Africa's most effective recognition channel

7 min read · Recognition

Recognising field and site workers who aren't at a desk

7 min read · Field teams

Recognition your whole team actually receives

WhatsApp delivery. In-country fulfilment. Every African market. Join the waitlist for early access.

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