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OUR JOURNEYFrom Qart to RibiRewards

Five years.
One obsession.

I've been trying to fix rewards in Africa since 2020. This is the honest version of that story — the pivots, the paperwork, the late nights, and why I'm still here.

A
Abby· Founder, RibiRewards
5+
Years building
Active
Markets
Growing
Vendor partners
2020
When it started
2020Where it started

A pen. Really?

My dad's generation got a shiny pen and a handshake when they did something great at work. I watched companies in Nigeria hand out generic gifts that meant nothing — cash bonuses that evaporated, branded mugs that collected dust. Nobody felt seen.

I couldn't stop thinking about it. So in November 2020, I registered Qart Systems Limited with the CAC and wrote the first line of what would become Africa's rewards infrastructure.

The first company was called Qart. The vision hasn't changed.

The original Qart Medium launch post, November 2020

The launch post. Day 1.

2020The registration

Making it real.

Before there was a product, there was paperwork. I remember scanning the CAC registration document and emailing it over — "Qart App signed" in the subject line. That email became the founding artifact.

It sounds small. But there's something about making a company legal that shifts something inside you. This was no longer an idea. This was a commitment.

Wed, Nov 18, 2020. The day Qart became a legal entity.

Qart Business Registration CAC email

The CAC registration email. Nov 18, 2020.

2021Building the vision

Gift cards, cakes, drones — and a big idea.

The early product was raw but the thinking was sharp. Qart let companies send curated gifts — local experiences, tech gear, hampers — to employees with a click. No more phoning vendors, no more lost vouchers, no more gifts that sat in a drawer.

I built the first sales deck. Sourced the first merchants. Wrote the copy myself. There were nights I wasn't sure anyone would care. But I kept going because I knew the problem was real.

The original platform had gift cards, apparel, swag, electronics, trophies, cakes, and travel. Sound familiar?

Original Qart sales deck showing product categories

The Qart sales deck. Every category hand-sourced.

2021The first yes

CodeLN said yes.

Before there were dashboards or an API, there was one company willing to take a chance on an unproven idea. CodeLN became Qart's very first paying customer — the moment the vision stopped being a pitch deck and became a real business.

We packed and shipped their gift boxes ourselves, wrote the thank-you notes by hand, and embroidered their team's name onto the products inside. It wasn't glamorous. It was real. And it taught us everything about what it actually takes to deliver a meaningful gift.

CodeLN — Qart's first customer, and the reason we kept going.

A Qart thank-you box addressed to Team CodeLN, Qart's first customer, with embroidered gifts inside

The CodeLN order. Our very first sale.

2022–23Iteration

Qart → RibiRewards.

Years of building taught me what the market actually needed. It wasn't just gifting software — it was infrastructure. HR platforms needed an API. Global companies needed a way to reward African employees without painful logistics. The real problem was deeper than I'd first imagined.

So I rebuilt. Same mission. Better architecture. RibiRewards was born from everything Qart taught me about what it takes to deliver a meaningful gift across Africa.

The pivot wasn't a failure. It was the product learning to walk.

2024–26Scale

10 countries. growing number of vendors.

Nigeria. Kenya. Ghana. South Africa. Egypt. And growing. We expanded to cover 10+ African countries with a network of over 1,000 vetted vendors — local restaurants, spas, tech retailers, artisans.

Then we launched the API. Now any HR platform in the world can plug into Africa's reward network with a single integration. What started as a hunch in 2020 is now infrastructure.

Every vendor is vetted. Every reward is trackable. Every employee deserves this.

Our first customer

Every box, packed by hand for CodeLN.

Long before RibiRewards had a platform, we had a promise to keep to one company. Here's what that first order actually looked like.

Qart branded shipping boxes stacked and ready for the CodeLN order
A Qart branded gift bag for the CodeLN order
An early Qart gift box with a handwritten thank-you note, diary, pen, and power bank
An early Qart gift card design for a KFC redemption
Where we are now

Still day 1 energy.
Much bigger infrastructure.

Five years in, I still wake up thinking about how to make rewards more meaningful for African workers. The company name changed. The obsession didn't.

Work with us →About RibiRewards
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RibiRewards

The reward infrastructure for Africa — rewards, benefits, recognition and payouts on one platform across 14 markets.

RewardsCard BenefitsCard Payout API

Rewards

  • RewardsCard
  • Physical cards
  • Digital cards
  • Brand catalogue
  • Recognition (soon)

Benefits

  • BenefitsCard
  • Health & Wellness
  • Meal & Food
  • Transport & Commute
  • Learning & Dev
  • Family & Lifestyle

Payout API

  • Overview
  • FMCG & Brands
  • Channel Incentives
  • Banks & Fintechs
  • Insurance
  • API Docs
  • Playbook

Company

  • About Us
  • Pricing
  • Customers
  • Coverage
  • South Africa
  • Security
  • Press
  • Our Journey

Resources

  • Blog
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  • Payout Playbook
  • How it works
  • API Documentation
  • Integration Guide
  • FAQs
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