Pricing
No platform fees to get started. No per-country charges. No contracts before you have seen it work. You pay per reward issued — and the unit cost drops with volume.
What shapes your price
Every programme is different so every quote is custom. These are the four variables that drive the number.
01
Physical cards carry print and fulfilment costs. Digital formats — codes, airtime, mobile money, links — are lighter. We match the format to your use case and show you the trade-off clearly.
02
Each country has its own local processing and delivery infrastructure. Covering multiple countries from one contract is always more efficient than separate solutions per market.
03
The unit cost of a reward drops with volume. Whether you are issuing 500 rewards for a corporate campaign or 500,000 for a national FMCG promotion, pricing reflects your scale.
04
USSD, WhatsApp, branded web portal, SMS, mobile money, in-store. Some channels require additional local integration. Every channel is priced transparently in your quote.
Typical programme sizes
These are illustrative — your brief determines your actual scope. Most clients start small and scale once results are confirmed.
Pilot programme
Scale
500 – 2,000 rewards
Format
Digital — airtime or mobile money
Markets
1 market
Typical use case
Brand trial, new product launch, employee recognition pilot
Timeline
Live within 72 hours of configuration
Growth programme
Scale
2,000 – 50,000 rewards
Format
Digital — mixed formats
Markets
1 – 3 markets
Typical use case
FMCG consumer promotion, sales rep incentive, channel partner programme
Timeline
Live within 1 week
Scale programme
Scale
50,000+ rewards
Format
Digital and/or physical
Markets
3+ markets
Typical use case
National FMCG campaign, multi-country channel incentive, pan-African employee recognition
Timeline
Phased rollout, first market live within 1 week
What is included
Platform configuration for your programme
Branded redemption experience — your logo, your colours
Delivery infrastructure — USSD, WhatsApp, SMS, mobile money
Fraud prevention — single-use code validation
Real-time dashboard — every reward tracked
Recipient support — balance enquiry and redemption help
Multi-market configuration — all countries on one account
CSV bulk issuance — send to thousands in one action
Webhook integration — connect your existing systems
Frequently asked
No platform fee to get started. RibiRewards Payout operates on a per-reward model — you pay for what you send, not for access to the platform. Volume commitments unlock lower per-unit pricing.
No minimum for digital reward programmes. Physical cards have a practical print minimum, shown clearly during setup. There is no minimum contract term — you can start with a pilot and scale from there.
No. One contract covers every African market you operate in. Local processing costs are reflected in per-unit pricing, not as separate per-country platform fees.
Within 24 hours of submitting your brief — use case, markets, format preference, and rough volume. No sales process required before you see a number.
Yes. Most clients start with a single use case in one country, then expand based on results. Pricing for pilots is the same per-unit as larger programmes — there is no pilot premium.
This varies significantly by format, market, volume, and delivery channel. As a rough guide: digital mobile money or airtime rewards typically cost between $0.50 and $3.00 per reward issued at pilot volumes, declining with scale. Physical card programmes carry higher per-unit costs due to print and fulfilment. Request a quote for your specific brief.
Yes, moderately. Local processing, carrier, and mobile money costs differ across markets. We give you a blended rate per reward if you are running multi-country programmes, so you do not need to manage per-country unit economics separately.
Platform configuration, branded delivery experience, redemption infrastructure, fraud prevention, and the dashboard — these are not charged separately. You pay per reward issued; the infrastructure that supports it is included.
Get started
Tell us your use case, markets, and rough volume. We will come back with a clear number — no sales process, no deck required.