Telecoms · Mobile Operators · Africa
Telecom loyalty programmes built for Africa.
Mobile operators, ISPs, and data bundle providers across Africa use QIFTS to reward subscribers — on recharge, on data purchase, on tenure milestone, and on referral. One API. Local currency. No churn.
Available in 13 markets
Nigeria
MTN Nigeria
Kenya
Safaricom
Ghana
MTN Ghana
South Africa
Vodacom South Africa
Egypt
Vodafone Egypt
Uganda
MTN Uganda
Tanzania
Vodacom Tanzania
Rwanda
MTN Rwanda
Senegal
Orange Senegal
Côte d'Ivoire
Orange Côte d'Ivoire
Ethiopia
Ethio Telecom
Morocco
Maroc Telecom (IAM)
Zambia
MTN Zambia
Use cases
Every telecom reward mechanic. Every market.
From recharge bonuses to churn prevention rewards — QIFTS gives mobile operators the infrastructure to reward subscribers at any touchpoint, automatically.
Recharge & top-up bonuses
Issue a reward card automatically when a subscriber recharges above a threshold — ₦500, KSh 200, ₵30. Triggered via webhook on recharge event. No manual processing.
Data bundle cashback
Reward data bundle purchases with a cashback reward card. Works for daily, weekly, and monthly bundles. Drives repeat data purchase and bundle upgrades.
Referral programme
Issue reward cards to subscribers who successfully refer new SIM activations. Referred friend activates — referrer gets their card in seconds via SMS.
Tenure milestone rewards
Automatically reward subscribers who reach 6-month, 1-year, or 5-year tenure milestones. Surprise-and-delight mechanic proven to reduce churn significantly.
SIM upgrade & 4G/5G migration
Incentivise subscribers to upgrade from 3G to 4G or activate a new SIM with a reward card. Delivered the moment activation completes.
App activation & USSD registration
Reward subscribers who download and register your operator app, or complete USSD self-service registration. Drives digital channel shift at scale.
Integration
One integration. Every market.
01
Connect to your billing system
QIFTS integrates via API or webhook with any billing, BSS, or CRM system. No rip-and-replace required.
02
Configure reward triggers
Set which events issue which rewards — recharge threshold, bundle purchase, referral activation, tenure milestone.
03
Rewards issue automatically
Every qualifying event triggers a reward card in the subscriber's local currency, delivered by SMS or USSD within 2 seconds.
04
Measure and optimise
Full dashboard showing reward issuance, redemption rates, and impact on recharge frequency and churn by segment.
Markets
Telecom Customer Rewards — country guides
Nigeria
West Africa · NGN
Kenya
East Africa · KES
Ghana
West Africa · GHS
South Africa
Southern Africa · ZAR
Egypt
North Africa · EGP
Uganda
East Africa · UGX
Tanzania
East Africa · TZS
Rwanda
East Africa · RWF
Senegal
West Africa · XOF
Côte d'Ivoire
West Africa · XOF
Ethiopia
East Africa · ETB
Morocco
North Africa · MAD
Zambia
Southern Africa · ZMW
From the playbook
In depth — from the playbook.
Telecom loyalty for prepaid subscribers in Africa
Prepaid is dominant and makes loyalty hard. Here's how to build programmes that work.
Rewarding telecom agent networks in Africa
Mobile network agents are the physical distribution layer of African telecoms. Their loyalty determines your geography.
Reducing telecom churn with reward-linked bundles in Africa
Bundle adoption is the strongest predictor of prepaid retention. Rewards that drive bundles change the churn calculus.
The telecom loyalty problem in Africa
Why standard loyalty mechanics fail in prepaid-dominant markets — and what works instead.
Get started
Build your subscriber reward programme.
Tell us your trigger events, network, and target markets. We'll configure the reward programme — you reduce churn.