Privacy Policy

RibiRewards Payout is a B2B rewards infrastructure platform for Africa. We provide the technology that enables companies — employers, banks, FMCG brands, and other enterprises — to issue and manage reward cards, vouchers, and incentives across African markets. We are not a consumer platform. This Privacy Policy applies to (a) our corporate website at ribirewards.com/payout, (b) the RibiRewards Payout platform and dashboard used by our business customers, and (c) any API integrations operated under a RibiRewards Payout platform agreement.

We collect data in two distinct contexts: As a platform operator: When business customers and their teams use the RibiRewards Payout dashboard or API, we collect account registration details, usage logs, API credentials, and billing information necessary to operate the platform and fulfil our contractual obligations. As a data processor: When our business customers issue rewards to their own end-recipients (employees, consumers, partners), RibiRewards Payout processes recipient data — such as phone numbers or delivery identifiers — strictly as a data processor on behalf of that business customer. The business customer is the data controller for their recipient data. Website visitors: We collect standard analytics data (page views, referrers, device type) via privacy-respecting analytics tools. We do not use cross-site tracking or sell data to advertisers.

We use data we collect to: – Operate and improve the RibiRewards Payout platform – Process reward issuance and delivery on behalf of business customers – Provide customer support and account management – Meet our legal, compliance, and contractual obligations – Send transactional and operational communications to platform users We do not sell personal data to third parties. We do not use recipient data for our own marketing purposes.

We retain platform account data for as long as a customer relationship is active and for a reasonable period thereafter as required by our legal obligations. Recipient data processed on behalf of business customers is retained in accordance with the data processing terms agreed in each platform agreement. You may request deletion of your data by contacting us at privacy@ribirewards.com/payout.

Our website uses essential cookies to function correctly. We may use analytics cookies to understand how the site is used and improve it. We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings at any time.

RibiRewards Payout operates across multiple African markets. Data may be processed or stored in jurisdictions outside your home country where our infrastructure and service providers operate. We take appropriate contractual and technical measures to ensure data transferred across borders is protected in accordance with applicable law.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. Business customers also have rights as data controllers regarding the recipient data they process through our platform. To exercise any data rights, contact us at privacy@ribirewards.com/payout. We will respond within 30 days.

We may update this Privacy Policy from time to time. Material changes will be communicated to business customers via the platform or email. The date of the most recent version is shown below. Last updated: May 2025