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Mental Wellness

Confidential support when it matters

Funded therapy sessions with vetted professionals — your employer sees only a credit used, never the details.

Burnout, anxiety, and workplace stress are not edge cases — they're common realities across high-growth African organisations. Yet fewer than 1 in 10 employees who need mental health support ever access it, because the barrier to entry is too high. Funded therapy sessions remove that barrier. Fully confidential, fully private.

50 min

Session length

8+

Therapist languages

None

Employer data shared

In-person or video

Format options

Book a demoSee all benefits
ribirewards9:41MENTAL WELLNESSNEXT SESSIONThursday, 6:30 PMwith M. — 50 min · videoJoin callSESSIONS · ANNUAL5 of 8MOOD · LAST 7 DAYSEnd-to-end encryptedYour employer never sees session dataINCLUDED8 sessionsper employee, per year

The benefit explained

What is it, exactly?

Funded access to one-to-one therapy sessions with vetted psychologists and mental health counsellors. Sessions are 50 minutes, fully confidential, and available in-person or via secure video. Employer-funded, employee-directed, fully private.

Step by step

How it works

01

Employer allocates a set number of session credits per employee.

02

Employee browses the therapist directory — filter by specialisation, language, location.

03

Employee books a session. Credit deducts automatically at booking.

04

Session takes place in-person or via secure video link.

05

Employer sees only that a credit was used — never the nature of any session.

Full coverage

What is included

  • 50-minute sessions with qualified therapists
  • Specialisations: anxiety, burnout, workplace stress, grief, relationships
  • Choice of in-person or secure online sessions
  • Sessions available in local languages including Arabic, Swahili, and French
  • Post-session summary for your own records only — never shared

The difference

Before and after

Before
  • No mental health support available at work
  • Employees dealing with burnout alone
  • Therapist fees prohibitive out-of-pocket
  • Stigma makes asking for help harder
  • Turnover spikes after intense project cycles
After RibiRewards
  • Funded therapy credits in every employee's account
  • Same-week booking with vetted therapists
  • Fully employer-funded — zero personal cost
  • Confidential platform removes stigma barrier
  • Measurable reduction in burnout-related attrition

For your organisation

Why HR teams choose it

Reduce burnout and turnover

Access to mental health support is directly linked to employee retention, especially in high-stress industries.

Build psychological safety

Funding therapy signals to employees that mental health is treated as seriously as physical health.

Full confidentiality guarantee

Session details are never shared with your HR team. Employees can engage honestly, which makes the benefit genuinely effective.

Targeting

Who is this benefit for?

High-pressure industries (finance, tech, consulting)

Burnout rates in these sectors are among the highest in Africa. Mental wellness support is increasingly expected by candidates.

Remote and distributed teams

Isolation and overwork are leading mental health risks for remote workers. Access to a therapist is particularly valuable for this group.

Companies investing in retention

Employees who have access to confidential support during difficult periods are significantly less likely to resign.

All staff — mental health is universal

Anxiety, grief, and stress affect everyone regardless of role or seniority. This benefit has no wrong target audience.

The question Finance always asks

Why not offer a mental health cash allowance?

Cash for mental health gets spent on anything except therapy — the stigma and friction of booking are the real barriers, not cost alone. A funded platform with a curated therapist directory makes booking a session as simple as ordering delivery. Employees who would never self-fund a therapist will book one when the credit is already there and the platform makes it frictionless.

The perception gap

Equivalent cash added to salary

55% perceived value vs cost

Named benefit credit

87% perceived value vs cost

Based on RibiRewards employee surveys across African markets, 2025.

Employee perspective

What employees get

Your employer never knows the details

Only that a credit was used. Nothing about what was discussed, ever.

Choose who you work with

Browse therapist profiles, read about their specialisations, and switch therapists any time.

Flexible timing

Many therapists offer evening and weekend slots — sessions that fit around work, not the other way around.

“

We were nervous about offering therapy as a benefit — would people use it? Within three months, 40% of our team had booked at least one session. Nobody talks about it, but the culture has shifted. People seem less stretched. I can't prove causation but I don't doubt the connection.

AW

Amina Waweru

Chief Executive Officer, Kenya

96%

avg. utilisation rate

Where it works

Available markets

NigeriaKenyaEgyptSouth AfricaGhana

Tax and compliance note

Employee mental health and EAP-style benefits are generally fully deductible for employers across African markets. In several jurisdictions, they qualify as welfare expenditure which carries favourable treatment. Our tax team will confirm your specific position.

Common questions

Frequently asked

Build your package

Pair it with

Health Access

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Gym & Fitness

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Learning & Dev

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Ready when you are

Add Mental Wellness to your package

Book a demo and we will show you exactly how it works for your team and markets. Most companies go live within two weeks.

  • No procurement process — one contract
  • Go live in 2 weeks or less
  • Dedicated onboarding support included
  • Cancel any time, no lock-in
Book a demoSee all benefits
ribirewards9:41MENTAL WELLNESSNEXT SESSIONThursday, 6:30 PMwith M. — 50 min · videoJoin callSESSIONS · ANNUAL5 of 8MOOD · LAST 7 DAYSEnd-to-end encryptedYour employer never sees session dataINCLUDED8 sessionsper employee, per year
NigeriaKenyaGhanaSouth AfricaEgyptMoroccoTanzaniaUgandaEthiopiaSenegalNigeriaKenyaGhanaSouth AfricaEgyptMoroccoTanzaniaUgandaEthiopiaSenegalNigeriaKenyaGhanaSouth AfricaEgyptMoroccoTanzaniaUgandaEthiopiaSenegalNigeriaKenyaGhanaSouth AfricaEgyptMoroccoTanzaniaUgandaEthiopiaSenegal
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