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Hotels · Travel · Tourism · Africa

Every stay earns.
Every guest returns.

Hotels, lodges, travel agencies, and tourism operators across Africa use RibiRewards Payout to reward guests — on check-in, on direct booking, on length of stay, on referral. Local currency. Instant delivery. No complex points system required.

Build your programme →How it works
Hospitality loyalty programme illustration

Use cases

Every touchpoint. Every market.

Hospitality reward use cases illustration

Guests — Channel

Direct booking rewards

Send a reward on direct bookings via your website or app — not through OTAs. Reduces OTA commission costs while rewarding the customer behaviour you want.

Guests — Arrival

Check-in welcome reward

Send a welcome reward to every guest on check-in confirmation. Sets a positive tone for the stay and creates a memorable first impression that review scores reflect.

Guests — Tenure

Length-of-stay milestones

Reward guests who stay 3+ nights, 5+ nights, or 7+ nights. Longer stays have better unit economics — reward cards that incentivise them pay for themselves.

Guests — Retention

Repeat stay loyalty

Send a milestone reward to guests returning for their 3rd, 5th, and 10th stay at your property. Identifies and rewards your most loyal guests automatically.

Guests — Growth

Referral programme

Reward guests who refer new customers. Reward sent when the referred guest completes their first qualifying stay. Strong mechanic for boutique properties and lodges.

Guests — Value

Ancillary spend rewards

Reward guests who book spa, dining, or excursion add-ons above a value threshold. Increases revenue per stay while creating a genuinely rewarding guest experience.

From the playbook

In depth, from the playbook.

Industry guide

Hotel and hospitality loyalty without a native app in Africa

The guest's phone number is their loyalty card. The SMS is the programme. No app required.

6 min readRead →
Industry guide

F&B loyalty programmes for hotels and restaurants in Africa

F&B is the highest-margin revenue stream in hospitality. Loyalty that drives repeat covers changes the economics.

6 min readRead →
Industry guide

Rewarding travel booking partners and tour operators in Africa

Booking decisions are made by individuals, not agencies. Reward the person at the keyboard.

5 min readRead →
Industry guide

Rewarding travel agents and airline partners in Africa

Travel agents book billions in revenue but receive little meaningful loyalty investment from carriers.

6 min readRead →

Get started

Every stay earns. Every guest returns.

Tell us your property portfolio and markets. We'll configure a guest reward programme that drives direct bookings and repeat stays.

Talk to the team →See all markets

Also from RibiRewards

One reward infrastructure. Four products.

See full platform →

Rewards

RewardsCard

Milestone & one-off rewards, redeemable across 500+ brands

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Benefits

BenefitsCard

Health, meals, transport & fuel — daily benefits on one card

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Coming soon

Recognition

Peer & manager recognition wired directly into RewardsCard

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RibiRewards

The reward infrastructure for Africa — rewards, benefits, recognition and payouts on one platform across 14 markets.

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