Hotels · Travel · Tourism · Africa
Every stay earns.
Every guest returns.
Hotels, lodges, travel agencies, and tourism operators across Africa use RibiRewards Payout to reward guests — on check-in, on direct booking, on length of stay, on referral. Local currency. Instant delivery. No complex points system required.
Use cases
Every touchpoint. Every market.
Guests — Channel
Direct booking rewards
Send a reward on direct bookings via your website or app — not through OTAs. Reduces OTA commission costs while rewarding the customer behaviour you want.
Guests — Arrival
Check-in welcome reward
Send a welcome reward to every guest on check-in confirmation. Sets a positive tone for the stay and creates a memorable first impression that review scores reflect.
Guests — Tenure
Length-of-stay milestones
Reward guests who stay 3+ nights, 5+ nights, or 7+ nights. Longer stays have better unit economics — reward cards that incentivise them pay for themselves.
Guests — Retention
Repeat stay loyalty
Send a milestone reward to guests returning for their 3rd, 5th, and 10th stay at your property. Identifies and rewards your most loyal guests automatically.
Guests — Growth
Referral programme
Reward guests who refer new customers. Reward sent when the referred guest completes their first qualifying stay. Strong mechanic for boutique properties and lodges.
Guests — Value
Ancillary spend rewards
Reward guests who book spa, dining, or excursion add-ons above a value threshold. Increases revenue per stay while creating a genuinely rewarding guest experience.
From the playbook
In depth — from the playbook.
Hotel and hospitality loyalty without a native app in Africa
The guest's phone number is their loyalty card. The SMS is the programme. No app required.
F&B loyalty programmes for hotels and restaurants in Africa
F&B is the highest-margin revenue stream in hospitality. Loyalty that drives repeat covers changes the economics.
Rewarding travel booking partners and tour operators in Africa
Booking decisions are made by individuals, not agencies. Reward the person at the keyboard.
Rewarding travel agents and airline partners in Africa
Travel agents book billions in revenue but receive little meaningful loyalty investment from carriers.
Get started
Every stay earns. Every guest returns.
Tell us your property portfolio and markets. We'll configure a guest reward programme that drives direct bookings and repeat stays.