SMS Redemption
Deliver reward card details and redemption links by SMS. Works on every mobile phone — smartphone or feature phone. No internet, no app, no registration. The universal fallback and the most inclusive delivery channel.
UniversalWhy SMS
SMS has a 98% open rate within three minutes of delivery. It reaches every mobile number regardless of phone type, network, data balance, or app availability. For reward programmes operating across diverse African workforces and consumer populations, SMS is both the safest fallback and, frequently, the optimal primary channel.
From the playbook
Employee recognition only works if the message gets through. SMS delivers to every phone on every network — no app required, no data needed, 98% open rate within 3 minutes.
A promotion that 80% of your target market can't claim is a promotion that fails. SMS-based reward delivery closes the access gap — no smartphone, no data, no problem.
The moment between completing a survey and receiving the incentive is where panels lose respondents. SMS delivery closes that gap to seconds — and keeps your panel coming back.
Your field agents hit a target at 4pm on a Wednesday. An SMS with their reward arrives by 4:01pm. That timing is the programme. Everything else is logistics.
Other access channels
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