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SMS Redemption

Reach any phone. Any number. Anywhere.

Deliver reward card details and redemption links by SMS. Works on every mobile phone — smartphone or feature phone. No internet, no app, no registration. The universal fallback and the most inclusive delivery channel.

Universal

Why SMS

The universal fallback — and first choice.

SMS has a 98% open rate within three minutes of delivery. It reaches every mobile number regardless of phone type, network, data balance, or app availability. For reward programmes operating across diverse African workforces and consumer populations, SMS is both the safest fallback and, frequently, the optimal primary channel.

From the playbook

Who uses this channel — in depth.

Channel guide

SMS reward delivery for employee recognition — the most reliable channel in Africa

Employee recognition only works if the message gets through. SMS delivers to every phone on every network — no app required, no data needed, 98% open rate within 3 minutes.

6 min readRead →
Channel guide

SMS reward delivery for consumer promotions in Africa — why universal reach wins

A promotion that 80% of your target market can't claim is a promotion that fails. SMS-based reward delivery closes the access gap — no smartphone, no data, no problem.

7 min readRead →
Channel guide

SMS incentive delivery for research and surveys — higher completion, lower friction

The moment between completing a survey and receiving the incentive is where panels lose respondents. SMS delivery closes that gap to seconds — and keeps your panel coming back.

6 min readRead →
Channel guide

Delivering channel partner and agent rewards via SMS — the case for zero-friction incentives

Your field agents hit a target at 4pm on a Wednesday. An SMS with their reward arrives by 4:01pm. That timing is the programme. Everything else is logistics.

6 min readRead →

Other access channels

USSD →WhatsApp →Branded Web →In-Store / POS →

Get started

Configure SMS for your programme.

Tell us your use case and recipient base. We'll have everything configured and live.

Get access →See all channels
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RibiRewards

Gifting infrastructure for Africa and the Middle East. Employee rewards, benefits, and recognition — built for the continent.

Rewards Benefits

Reward Types

  • All Rewards
  • Choice Gift Cards
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Benefits

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  • ↗ RibiBenefits.com

Company

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Recognition

  • Overview
  • Peer recognition
  • Milestone & anniversary
  • Performance recognition
  • Recognition ROI

Use Cases

  • Employee Bonuses
  • Recognition & Awards
  • Sales Incentives
  • Onboarding Gifts
  • Milestones & Anniversaries
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