Recipient access
Reach every recipient.
On any device.
Africa's most important customers, partners, and staff are not always online. RibiRewards Payout is built with five access channels — covering everyone from a smartphone user in Lagos to a rural distributor with a basic phone in the Rift Valley.
USSD
No data neededCoverage: 100% of mobile users
Dial a short code on any phone. Zero data, zero internet. Works on feature phones, smartphoness — anything with a SIM.
Coverage: WhatsApp users
Send a code or link via WhatsApp. Receive balance, redemption options, and confirmation in the same thread.
Branded Web Page
White-labelCoverage: Internet users
A fully branded redemption portal in your brand's colours, domain, and design. Recipients visit the URL to view balance and choose where to spend.
SMS
UniversalCoverage: All mobile users
Balance and redemption link delivered by SMS. Works on every phone with a number — no app, no internet, no setup.
In-Store / POS
PhysicalCoverage: Physical card holders
Physical card tap or PIN entry at merchant terminals. Real-time balance deduction, works offline at the POS level.
Why five channels?
One programme, every recipient.
Most reward platforms assume everyone has a smartphone. In Africa, that assumption breaks the programme before it starts. RibiRewards Payout is built with multi-channel access as a requirement — not a nice-to-have.
You issue from one platform. The recipient accesses via whatever channel works for them. USSD for the distributor in rural Ghana. WhatsApp for the consumer in Lagos. Web portal for the employee in Nairobi. Same infrastructure. Same card. Different access point.
5
Access channels
100%
Mobile coverage (USSD)
500M+
WhatsApp users in Africa
Zero
App installs needed
Get started
Send rewards that reach everyone.
Configure which channels are active for your programme. Multi-channel is on by default.