Energy Companies · Utilities · Africa
Energy firms rewarding customers with QIFTS.
Power companies, gas distributors, and renewable energy providers across Africa use QIFTS to reward customers for on-time bill payment, prepaid top-up, energy conservation, and referrals. Reduced defaults. Higher retention. Delivered instantly.
Available in 13 markets
Nigeria
Eko Electric
Kenya
Kenya Power (KPLC)
Ghana
ECG (Electricity Company of Ghana)
South Africa
Eskom
Egypt
EGEHC
Uganda
Umeme Limited
Tanzania
TANESCO
Rwanda
Rwanda Energy Group (REG)
Senegal
SENELEC
Côte d'Ivoire
CIE (Compagnie Ivoirienne d'Electricité)
Ethiopia
Ethiopian Electric Power (EEP)
Morocco
ONEE
Zambia
ZESCO
Use cases
Every energy reward mechanic. Every market.
From prepaid token top-up bonuses to on-time payment rewards — QIFTS gives energy companies the infrastructure to reward customers automatically at any billing or usage event.
On-time bill payment rewards
Issue a reward card to customers who pay their electricity or gas bill before the due date. Drives consistent on-time payment and reduces arrears. Triggered automatically on payment confirmation.
Prepaid top-up bonuses
Reward prepaid customers who top up above a threshold — 50 units, 100 units, or a spend threshold. Card issued instantly via SMS or USSD on token purchase.
Energy conservation incentives
Issue reward cards to customers whose consumption drops by 10% or more versus the prior period. Reduces grid load while building loyalty — automated against meter data.
New connection rewards
Welcome new residential or commercial connections with a reward card issued on first meter activation. Starts the customer relationship on a positive note.
Direct debit & EFT sign-up
Incentivise customers to switch to direct debit or automated payment — lower admin cost for the utility, reward card for the customer. Issued on first successful automated payment.
Referral programme
Reward existing customers who refer new residential or commercial connections. Card issued when the referred connection is activated and first payment received.
Integration
One integration. Every market.
01
Connect to your billing or prepaid system
QIFTS integrates via API or webhook with any energy billing platform, prepaid vending system, or smart meter data feed.
02
Define reward triggers
On-time payment, prepaid top-up, conservation milestone, new connection, referral — set any trigger in the QIFTS dashboard.
03
Rewards issue automatically
Every qualifying event triggers a reward card in local currency — delivered to the customer by SMS or USSD in seconds.
04
Track impact on payment behaviour
Full reporting on reward issuance, redemption, and the change in on-time payment rates and average top-up value by customer segment.
Markets
Energy Company Customer Rewards — country guides
Nigeria
West Africa · NGN
Kenya
East Africa · KES
Ghana
West Africa · GHS
South Africa
Southern Africa · ZAR
Egypt
North Africa · EGP
Uganda
East Africa · UGX
Tanzania
East Africa · TZS
Rwanda
East Africa · RWF
Senegal
West Africa · XOF
Côte d'Ivoire
West Africa · XOF
Ethiopia
East Africa · ETB
Morocco
North Africa · MAD
Zambia
Southern Africa · ZMW
From the playbook
In depth — from the playbook.
Pay-as-you-go energy loyalty in Africa
PAYG solar providers have a payment consistency problem. Rewards tied to top-up behaviour fix it.
Incentivising smart meter adoption in Africa
Smart meter rollout driven by regulation alone moves slowly. Rewards change that.
Rewarding energy utility agents and collection partners in Africa
The performance of the agent network directly determines the utility's collection rate.
Water utility customer rewards in Africa
Prepayment adoption and conservation — the two metrics reward programmes move most reliably.
Get started
Build your energy customer reward programme.
Tell us your billing system, trigger events, and target markets. We'll configure the rewards — you improve collection rates.