Airlines · Aviation · Africa
African airline loyalty, reimagined.
Airlines across Africa use QIFTS to issue reward cards to passengers — on ticket purchase, first flight, milestone flights, upgrade completion, and referral. Local currency. Instant delivery. No complex points system required.
Available in 13 markets
Nigeria
Air Peace
Kenya
Kenya Airways
South Africa
FlySafair
Egypt
EgyptAir
Ethiopia
Ethiopian Airlines
Ghana
Africa World Airlines (AWA)
Morocco
Royal Air Maroc
Senegal
Air Senegal
Côte d'Ivoire
Air Côte d'Ivoire
Rwanda
RwandAir
Tanzania
Air Tanzania
Uganda
Uganda Airlines
Zambia
Proflight Zambia
Use cases
Every airline reward mechanic. Every market.
From first-flight welcome cards to milestone frequent-flyer rewards — QIFTS gives airlines the infrastructure to reward passengers without building a complex points programme.
First flight welcome reward
Issue a reward card to every first-time passenger on confirmation of their first completed flight. Sets the tone for a positive customer relationship from day one.
Ticket booking cashback
Reward passengers with a cashback reward card on direct booking via your app or website — drives direct channel adoption and reduces OTA commission costs.
Upgrade completion reward
Issue a reward card when a passenger completes a seat upgrade purchase. Reinforces the upgrade decision and increases upgrade repeat rates.
Milestone flight rewards
Automatically reward passengers at 5, 10, 25, 50, and 100 flight milestones — no points system required. Card issued the moment the milestone flight is completed.
Referral programme
Issue reward cards to existing passengers who refer new customers. Referred passenger books their first flight — referrer gets their card within 2 seconds via SMS or WhatsApp.
Delay & disruption goodwill
Automatically issue a goodwill reward card to passengers affected by flight delays or cancellations over a threshold duration. Turns a negative experience into a retention moment.
Integration
One integration. Every market.
01
Connect to your reservation system
QIFTS integrates via API or webhook with any airline PSS (Passenger Service System) — Amadeus, Sabre, Navitaire, or custom.
02
Configure passenger triggers
First flight, milestone, upgrade, referral, delay — set any event as a reward trigger in the QIFTS dashboard.
03
Rewards issue in local currency
Reward cards issued in the passenger's home market currency — NGN for Nigerian passengers, KES for Kenyan, ZAR for South African.
04
Passengers spend at local brands
Recipients choose from curated local brands within the reward category — spent at merchants relevant to their country.
Markets
Airline Customer Rewards — country guides
Nigeria
West Africa · NGN
Kenya
East Africa · KES
South Africa
Southern Africa · ZAR
Egypt
North Africa · EGP
Ethiopia
East Africa · ETB
Ghana
West Africa · GHS
Morocco
North Africa · MAD
Senegal
West Africa · XOF
Côte d'Ivoire
West Africa · XOF
Rwanda
East Africa · RWF
Tanzania
East Africa · TZS
Uganda
East Africa · UGX
Zambia
Southern Africa · ZMW
From the playbook
In depth — from the playbook.
Rewarding travel agents and airline partners in Africa
The agent who makes the booking decision is often not the one receiving the commission. Reward the person at the keyboard.
USSD-accessible airline reward redemption in Africa
A loyalty programme that can only be accessed via app is a loyalty programme for a subset of your passengers.
Airline disruption compensation with gift cards in Africa
The airlines that retain loyalty through disruptions are the ones who best manage the passenger relationship when things go wrong.
Corporate gifting via API in Africa
One upload, twelve markets, delivery within minutes. The infrastructure that replaces procurement nightmares.
Get started
Build your passenger reward programme.
Tell us your PSS system, trigger events, and routes. We'll configure the passenger rewards — you improve loyalty.