EMBEDDED REWARDS · API-POWERED

The reward appears without the user ever leaving the product.

PulsePanel is a research SaaS product used to recruit participants and run short studies. Its backend sends qualifying actions straight into the RibiRewards API and surfaces the resulting reward state natively — no redirect, no separate rewards programme.

APIEmbeddedcompletionTaskreward stateNative

Talk to sales Explore the Reward API

PulsePanel

Task completed Reward issued via API

THE REALITY

One product. One seamless reward moment.

PulsePanel owns the participant UI and the research workflow. A participant completes an eligible task inside PulsePanel; the product confirms completion and the reward state appears right inside the same interface.

There's no redirect to a separate rewards site and no visible seam between the product and the infrastructure powering the reward behind it.

InterfacePartner-owned

LayerRibiRewards API

TriggerResearch task

RewardNative to the product

PROGRAMME SNAPSHOT

ProductPulsePanel

TriggerResearch task

InterfacePartner-owned

LayerRibiRewards API

MarketsMulti-market

THE CHALLENGE

One seamless experience. Reward inventory that varies by market.

PulsePanel wants one seamless participant experience across every market it operates in, but reward inventory and fulfilment vary by country.

That variability shouldn't become core product logic PulsePanel has to build and maintain itself.

The model needed to do three things:

Own the experienceQualification and UX stay entirely inside PulsePanel.

Use a clean boundaryApproved reward events pass to RibiRewards through a single API call.

Handle local variation elsewhereReward availability differences are resolved behind the API, not in the product.

FROM ACTION TO REWARD

One API call. A complete reward workflow.

TriggerPulsePanel verifies an eligible action.

survey.completed

RequestPulsePanel calls the RibiRewards API.

POST /rewards
{
  "market": "KE",
  "value": 500,
  "currency": "KES"
}

Sent

CreateRibiRewards creates the entitlement and handles reward availability.

201 Created

DisplayPulsePanel renders the resulting reward state.

reward.status = "ready"

Integrate once. Reward across Africa.

PROGRAMME VISIBILITY

What the integration delivers.

PulsePanel gets consistent reward behaviour across every market it serves, without building fulfilment operations itself.

Tracked via APITasks rewarded

Multi-marketMarkets supported

Near real-timeAPI response time

Production-gradeUptime

Illustrative integration data.

WHAT THE PROGRAMME CAN SEE

One API. Full reward operations behind it.

RibiRewards provides the infrastructure to issue, fulfil and track rewards for any qualifying event a partner product sends it.

API integrationSend qualifying events and receive reward state directly.

Eligibility rulesReward only approved, qualifying actions.

Market matchingResolve local reward availability automatically.

FulfilmentIssue and track rewards without partner involvement.

Illustrative integration data.

WHAT THE CUSTOMER EXPERIENCES

The participant never sees the infrastructure boundary.

The reward feels completely native to the product that asked for the action — the participant never sees the handoff to RibiRewards.

Task completed Event confirmed Reward issued Reward shown in-app

WHY THIS MODEL MATTERS

A digital platform can own 100% of its user experience while RibiRewards handles reward issuance and fulfilment behind a single API.

BUILT AROUND PULSEPANEL

PulsePanel owns the product. RibiRewards powers the reward layer.

PulsePanel

✓ Owns the participant UI
✓ Runs the research workflow
✓ Confirms qualifying events
✓ Displays reward state natively

RibiRewards

✓ Applies eligibility rules
✓ Matches local reward availability
✓ Issues rewards
✓ Handles fulfilment
✓ Tracks delivery
✓ Returns reward state via API

Reward state returned

BUILD A PROGRAMME LIKE THIS

Building a digital product that needs to reward users?

Send us the qualifying action and the markets you operate in — the Reward API handles issuance, local fulfilment and tracking behind your own interface.