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RESEARCH INCENTIVES · MULTI-METHOD STUDY

One study. Different milestones. Rewards matched to each one.

African Digital Life Study connected surveys, interviews and fieldwork milestones to participant rewards across multiple African markets — with RibiRewards managing the reward layer behind every verified completion.

SurveysInterviewsFieldworkMulti-market
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African Digital Life Study programme visual

African Digital Life Study

Survey completed — R250 issued Interview completed — R600 issued Fieldwork — R900 pending

THE REALITY

Not every research task asks the same of a participant.

African Digital Life Study combines online surveys, remote interviews and longer-form fieldwork across multiple markets. A five-minute survey isn't equivalent to a 45-minute interview, and neither is equal to a multi-stage field assignment.

The programme therefore connects each verified milestone to its own reward rule, while keeping the participant experience consistent.

African Digital Life Study in context
Survey
Survey10 min · R250
Interview
Interview45 min · R600
Fieldwork
FieldworkMulti-stage · R900

PROGRAMME SNAPSHOT

StudyAfrican Digital Life
ParticipantsResearch participants
MethodsSurvey · Interview · Fieldwork
TriggerVerified milestone
ModelMulti-market

THE CHALLENGE

Three research methods. Multiple markets. One reward operation.

Participant incentives get complicated quickly when study methods, time commitments and reward values differ.

The research workflow should remain responsible for deciding whether somebody has genuinely completed a milestone. But once completion is verified, the research team shouldn't need to manually source, issue and reconcile rewards market by market.

The model needed to do three things:

Match effort to valueDifferent milestones can trigger different reward amounts.
Keep researchers in controlThe study remains the source of truth for participant completion.
Operate across marketsOne reward layer handles local availability and fulfilment differences.

FROM ACTION TO REWARD

Research verifies the work. RibiRewards handles what happens next.

01
Complete
CompleteParticipant completes an eligible milestone.
Interview completed
02
VerifyResearch team confirms the completion.
Verified
03
MatchProgramme rules determine the appropriate entitlement.
Interview → R600
04
RewardRibiRewards issues the locally appropriate reward.
Delivered

Different methods. A consistent reward experience.

PROGRAMME VISIBILITY

Know what's completed, qualified and rewarded.

One reward layer supports multiple research methods, while every study keeps full control of its own participant and validation rules.

1,842Milestones completed
96%Qualified
1,724Rewards issued
Multi-countryMarkets covered
Programme market coverage

Illustrative programme data.

PARTICIPANT ACTIVITY

One record across the research journey.

Participant ADL-0842
Participant ADL-0842GhanaTotal earnedGHS 500
MilestoneDateStatusReward
Pulse survey12 Sep 2024VerifiedGHS 150
Remote interview16 Sep 2024VerifiedGHS 350
Diary studyIn progress4 / 7 entries—

“The process was simple and I received my reward quickly. It made it easy to take part in all stages of the study.”

— Study participant, Ghana

WHAT THE PROGRAMME CAN SEE

One record across the research journey.

RibiRewards provides the infrastructure to run a seamless, multi-method research incentive programme, from milestone to delivery.

Participant milestonesTrack qualifying completion events from the study.
Reward rulesManage which entitlement applies to each milestone.
Market coverageManage reward delivery across participating countries.
Fulfilment statusFollow rewards through issuance.

Illustrative participant data.

WHAT THE CUSTOMER EXPERIENCES

Complete the milestone. Get the reward you were promised.

The participant gets a clean, fast close to every eligible interaction instead of waiting on a manual process.

Complete research activity Completion verified Local reward issued Reward received

WHY THIS MODEL MATTERS

One reward layer can support multiple research methods while every study keeps control of its own participants, completion criteria and validation rules.

BUILT AROUND AFRICAN DIGITAL LIFE STUDY

The study validates participation. RibiRewards powers the reward layer.

African Digital Life Study
  • ✓ Recruits participants
  • ✓ Runs surveys, interviews and fieldwork
  • ✓ Defines qualifying milestones
  • ✓ Verifies completion
  • ✓ Supplies approved participant activity
RibiRewards
  • ✓ Applies reward rules
  • ✓ Matches market availability
  • ✓ Issues rewards
  • ✓ Handles local fulfilment
  • ✓ Tracks delivery
  • ✓ Provides programme reporting
Verified milestone

BUILD A PROGRAMME LIKE THIS

Running research across methods, markets or both?

Connect verified surveys, interviews, panels, fieldwork and other research milestones to locally relevant participant rewards — through one reward infrastructure.

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  • Surveys
  • Interviews
  • Panels
  • Fieldwork
  • Longitudinal studies
  • Multi-market research
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